Frequently Asked Questions
Freight Broker Australia is all about providing our Melbourne clients with all the vital information when it comes to freight brokering. This is why we have listed down our most frequently asked questions to help you with our process and our industry. If there is a question you would like answered, or if you want to enquire about our services, contact us directly on 1800 621 036.
I am a little confused about your services, what do you do?
We are freight broker and our role is provide you with a complete service in where we get your package to your desired destination. We liaise between you and transport companies to find the right price and carrier solution so your items can be transported.
How do I open an account with you?
All you have to do is reach out to us and speak to one of our sales experts, who will be happy to discuss your business and your freight requirements.
How do I get a quote from you?
Please click on our “Contact” page and fill in our enquiry form. We will get back to you as soon as possible.
Where can our package be sent?
All over Australia. We have the complete freight service package where we can provide the platform to transport your goods all over the country. We have a strong network of transportation companies to work with to deliver on your requirements.
How do we keep track of our parcel?
We have real time track and trace options, so we can provide you with up-to-date travel information regarding your freight. With SMS notification, emails and GPS, you will be in control of your freight.
Can I send dangerous items?
Yes you can send dangerous goods with us. All you have to do is provide us with the essential details about your goods, and we will manage the rest.
Why should we work with Freight Broker Australia?
If you are unsure about why you should work with a freight broker with over 30 years in the industry, then click our “Why Us?” page for more information.