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Guide: How to find the perfect freight broker for you

When you are trying to hire a new employee or a professional to help you with some aspect of your business things can be confusing and complicated which is why having guides to refer to can be a huge benefit to you and your decision making. Today we are happy to bring you this guide on how to find the perfect freight broker for you and your business.

  • License & Insured – You want to make sure your potential freight broker is fully licensed and insured to make sure you are protected and your items are protected during the process. Check into the laws in Australia to make sure your potential freight broker is up to date on all their licenses and insurances to be a legally functioning business.
  • What type of transportation options does your potential freight broker offer? A professional freight broker will have multiple ways to ship things depending upon cost, weight, size and time frames needed for shipping.
  • Reviews & References – Ask your potential broker for reviews and references and then look into them thoroughly. Talk to previous clients if that is an option and ask questions to get the low down on how your potential company works.
  • Credit Checks – While this may seem odd to perform for a potential freight broker the truth is your potential broker should be financially solvent and they should be able to pay their carriers in a timely fashion every time. If you have a potential broker who has some red checks on their background you might want to look into another option.
  • Timeframe – Ask your potential freight broker how long they have been in business and if they have worked in other areas outside of Australia. You want a broker who is experienced so hiring someone who is just starting or are still in their first year of business might be a very risky move.
  • Contracts – Make sure your potential freight broker is knowledgeable on contracts and willing to sign one, this helps to protect the freight broker, you and your business, your customers, and your cargo.
  • Follow your gut if something just doesn’t seem right then move on to another option. Trust your gut. It might be helpful to have a list of questions that you want to ask your potential freight broker during the interview process.