When you are looking to hire a freight broker in Melbourne you might be a little leery, trusting this complete stranger with your valuable cargo and products. That is why it is essential that you look at the key attributes that highlight whether you are dealing with a professional freight broker or someone who is merely trying to scam you out of your money. Luckily, we have three valuable tips in which you can find out if you are dealing with a professional freight broker.
The timeframe your broker has been in business – While we all must begin somewhere, you want to ask your freight broker how long they have been in business. The longer they have been in business, the likelier they have established themselves as a legitimate enterprise that actually delivers high quality services. There is also the added benefit of them having more skills, experience and knowledge that they have picked up during this time period.
References are readily offered – A professional freight broker will have no problem handing over references. You’ll want two types of references: ones from new clients, and ones from older clients. This way you can see if they can establish long-term successful relationships (such as with the older clients), as well as the variety of types of jobs they can handle (by scanning across all the clients). Checking these references will highlight whether your broker is capable of handling a variety of tasks. If they get good feedback, it means that you are dealing with professionals that actually deliver on their work.
They can provide insurances for you – Your potential freight broker will have all necessary insurances and documents to show you they are legitimate. More so, they will be willing to show you the documentation to validate their claims. Be sure when looking over these documents that you check to make sure they are up to date and still valid. From here, you can find out if the freight broker is providing the cover that you need for your products and goods.
We hope these few tips have helped you feel confident when choosing which freight broker to go with. Take your time and focus on the key attributes of the freight broker to see if they are professional enough for your requirements.