Key Questions You Should Ask Your Freight Broker

whmanager

When it comes to freight brokers, it is important to establish a strong and reliable relationship with them. Having the right broker can have a massive impact on the running of your business. But before you jump into a working relationship with a freight broker, it is vital that you have the right knowledge on how they operate. To gather this important information, ask the following four questions:

  • How many modes of transportation do you offer? This is an important question as it highlights to you if the broker has the transport options for your business. You want to know if you can be flexible with the transportation of your products or goods, so if there are any issues with a particular delivery, there is another potential mode that can be used. It will also provide you with a scope of how vast a network the freight broker works with.
  • How do you choose your carriers? You want to know if the security of your goods and products are safe. There is nothing wrong with establishing how freight brokers choose their carriers. After all, you want to make sure that everything is covered during the transportation process.
  • How long has your business been around? A broker that has been around for several years indicates that they have a solid foundation and deliver on the demands of customers. This means they also have a strong network of transportation companies to work with. This is to say that there is nothing wrong with a business that has been around for a year or two, as they will be eager to impress. Finding out about how long the freight broker has been around for will clue you in on how successful they are when it comes to working and delivering the needs of clients.
  • Do you have insurance? Many freight brokers have arrangements to ensure the safe and secure transportation of your goods. However, it is important to understand the type of insurance they have and how it affects your business and your products.